Call Assist picks up when your desk is busy, talks to the patient in their own language, and books the appointment straight into the right doctor's diary. No app for the patient to download โ they just call.
The things a receptionist does on the phone, done on every call, at any hour.
No engaged tone and no voicemail. Patients who would have rung the clinic down the road get booked instead.
It reads each doctor's actual working hours, consultation length and days off โ so it can only offer a slot that genuinely exists.
Hindi, Gujarati and English, including patients who switch between them mid-sentence. Choose the voice your clinic prefers.
Every call is recorded with a full transcript, so you can hear exactly what was said and what was promised.
Bookings arrive as notifications. So does anything the agent could not finish โ nobody waits for a call back that never comes.
Recognises returning patients, keeps families sharing one number apart, and flags likely duplicates before they clutter the list.
Nothing changes for your patients. They ring the same number they always have.
We will set your clinic up with your doctors and their hours, and you can ring the number yourself before deciding anything.